Compliance Accountability and Management

As financial operators, banks are responsible for ensuring compliance with various laws from potentially different jurisdictions. We can help you identify the laws relevant to you—in particular those you may unknowingly be in violation of, as well as assist you to comply with them while minimizing the outfall on your business.

Operational Risk Management

There are operational risks exclusive to running a bank due to its specialized activities. Some arise from the need to manage customers' assets; some may also arise from providing credit to your customers. Regardless, we can help you identify the most prominent risks and ensure that proper measures are in place to effectively contain outfall should the need arise.

Ethical Compliance

As an institution wielding great financial power, having systems in place to uphold ethics, such as an internal code of conduct, is necessary to ensure that banks do not fall into the realm of immorality. Simply having such systems is not enough, however, as they also have to be enforced in order to be effective. We can help your business set up channels for enforcement of rules relating to ethics, and help you ensure that your system is reasonable and simple to follow.

Policies and Procedures

Prospective customers appreciate banks having well-defined policies and procedures, ensuring that they can anticipate scenarios without risking having made the wrong judgment. As such, having well-defined policies and procedures can attract a great deal of interest, providing security and stability. We can help your bank set up policies and procedures that are laid out in a clear and understandable manner, and yet unambiguous enough to provide for the peace of mind customers are looking for.

Third Party Risk Management

In this era of globalization, any institution will inevitably have to rely on third-parties for services. Reliance at a third-party, however, comes at a risk—this is why we make sure that not only does your bank carefully select and deal with third-parties so as to minimize risk, but also that your bank has backup plans in case of third-party failure, so that your operations are unaffected.

Business Ethics

A company that ensures its business activities are done ethically will find that this fosters strong trust and attachment towards the business, as well as encourages current customers to refer new potential customers to the company. We can help identify areas where potentially unethical activity is occurring in your bank, come up with plans to eliminate such activity while keeping other activities as unaffected as possible, and also guide your company through the execution of the plan.

Corporate Governance

Businesses, especially banks, require carefully thought-out structures and hierarchies to ensure efficient and fair dealings. We can help your bank set up structures and hierarchies that ensure stability, leanness and efficiency.

Business Process Redesign

If done properly, business process redesign can be a game-changer, increasing a business's profits and driving growth. It is not easy to implement however, involving enforcing change in an organization tearing down familiar systems for newer ones. In the case of the banking sector, the environment engulfing it on one hand provides the resources, opportunities for its existence; but on the other hand, it imposes protocols for compliance with local regulations. If a bank is to survive, grow and remain prosperous, it must adapt itself to the demands of the changing environment. All of these changes have made it imperative for the banking sector to begin to rethink new, better and more effective ways of doing business for a prosperous existence. With this perspective, banks now lay emphasis to business process redesign in the pursuit of improving organizational performance. We can help you achieve this through the means of high-technology banking via information technology, in order to revolutionize relationships between customers and financial institutions, as well as to respond to challenges like business globalization and spread clientele; and re-position yourself to meet and exceed customer expectations of fast funds movement across the globe. This redesign is not a one-time solution; rather, it is a continuous process of screening and re-engineering to bring about excellence in service delivery to stakeholders.

Terrorist Financing and Money Laundering Controls

Banks are normally used by people and companies for legitimate purposes. Unfortunately, however, every once in a while, someone tries to misuse banks for illegitimate purposes in the causes of terrorism and money laundering. We can help you put Anti Money Laundering (AML) and Know Your Customer (KYC) procedures in place, as well as establish guidelines for ranking transactions by suspicion, so that you can rest assured your bank will not be used in the process of financing terrorism.